Terms of use and privacy policy

I- Terms of use

1. Legal Information

www.viabo-travel.com (hereinafter, the WEBSITE) is a web domain registered by Viabo Travel SL (hereinafter the COMPANY).

TAX ID NUMBER: B95953915

HEADQUARTERS ADDRESS: Euskalduna 11-5d 48008 Bilbao, Spain

CONTACT PHONE : (+34) 615 742 548

CONTACT EMAIL : josebaegia21@gmail.com

2. Type of service

Accessing to the WEBSITE is free of charge, although the procurement of goods or services through the WEBSITE is subject to a payment.

3. User Liability

The user undertakes not to use the WEBSITE or any information provided in order to carry out activities against law, morality or public order. The user also undertakes to use it under the terms and conditions established by the COMPANY.

The COMPANY will not be responsible of any damages that may result from any opinion, content or activity conducted by the user, which are out of its control

4. Company Liability

The COMPANY will not be responsible of any error in accessing the WEBSITE or its contents, although all necessary mechanism will be taken in order to avoid them.

The COMPANY reserves the right to suspend temporally and without prior notice, the access to the WEBSITE due to maintenance, repair, updating or improvement.

5. Intellectual property

All contents of the WEBSITE (including, with not limitation, databases, images, pictures, graphics, text, audio, video and software) are owned by the COMPANY and they are protected by the national and international intellectual and industrial laws. All rights reserved.

Also, the domain name, marks, signs and logos displayed on the Site are owned by the company.

All text, drawings, graphics, videos or audio that currently or in the future might be on the WEBSITE are property of the COMPANY, and may not be subsequently modified, copied, altered, reproduced (total or not), adapted or translated by the USER or any third party without the express authorization of the COMPANY.

Unauthorized use of the information contained in this WEBSITE, and any damage on intellectual property rights, will cause legal responsibilities.

6. Hyperlinks

The creation of any hyperlink from a foreign WEBSITE to any of the pages of the COMPANY WEBSITE is subject to the following conditions:

Total or partial reproduction of the services which are offered by the COMPANY is not allowed.

Any false, inaccurate or incorrect statement about the WEBSITE of the COMPANY is not allowed.

Under no circumstances, the COMPANY will be responsible of the contents, information, demonstrations, opinions or services made available to the public on the WEBSITE from which a hyperlink is established to this WEBSITE.

Any hyperlink will be made to the main home page of the WEBSITE

The hyperlinks found on the WEBSITE have previously been authorized by the owners of the web sites linked. The company is not responsible of any activities against law, morality or public order made by users on such linked sites.

7. Validity

The terms and conditions of this WEBSITE are established for an unlimited period. The COMPANY reserves the unilateral right to modify the conditions of access to them, as well as their content.

8. Nullity and inefficiency of the clauses

If any clause in these terms and conditions were declared fully or partially invalid or either ineffective, such invalidity will affect only that clause or part of it, not the rest of the terms and conditions.

9. Applicable Law

The provision of services trough this WEBSITE and its legal notice are governed by the Spanish law. The parties expressly agree to submit to the jurisdiction that may apply at every moment, according to the Spanish legislation.

II- Privacy policy

1. Data processor identity

The information provided by the USER through any of the WEBSITE forms will be included in one or more data files, under the responsibility of Viabo Travel SL (hereinafter, the COMPANY), an organization registered with the following details:

Corporate address: Euskalduna 11-5d 48008 Bilbao, Spain

Fiscal ID Number: B95953915

Contact email: josebaegia21@gmail.com

Should the USER provide data, this information will be the responsibility of Joseba-Iñaki Eguia Ribero

2. The purpose of data processing

The COMPANY will process information provided by the USER for the following purposes:

To manage the contractual or commercial relationship between the COMPANY and the USER.

To provide services requested by the USER.

To manage, handle, provide, expand and improve the services the USER has decided to sign up for or register for

To send out information on modifications to products or services hired by the USER.

Furthermore, in marking the corresponding box on the form, the USER authorizes their data to be processed for the following additional purposes

To send out information on new products or services similar to those originally subscribed to or services that may be of interest, in any format, including in an electronic format and even when the commercial relationship between the COMPANY and the USER has concluded.

The legal grounds, which legitimize all previous data processing, shall be the consent of the USER. For the purposes indicated, data will be stored indefinitely, or until the USER exercises the right to delete, oppose and/or limit the processing of their data.

In addition, the USER grants the COMPANY authorization to receive confirmation of notifications, sent by email, which have been received and read, and using images included in these emails, which generate statistical data when downloaded. Nevertheless, USERS can block this confirmation by deactivating the automatic download of images in their email settings. The links included in emails are linked to the email address of the USER, which means the COMPANY has information on the access to the said links. The USER can block this function by refraining from directly accessing the link.

3. Recipients of information

The data the USER has given to the COMPANY will not be communicated to third parties,

4. Obligatory or optional nature of the requested information

Obligatory data on each form will be identified from the said form. The refusal to supply this information will prevent the service hired by the USER from being effectuated.

5. Exercising rights

In making their data available, the USER agrees to having expressly read and accepted the processing of their personal data, in accordance with that indicated above. Nevertheless, the USER can revoke this consent at any time, in addition to exercising their rights to access, rectify, delete, oppose and limit the processing and transfer of their data, when the aforementioned rights are applicable, by writing to the address indicated above, supplying a photocopy of their ID Card or a similar ID document and confirming their request.

Additionally, if USERS feel their data has not been handled correctly, they have the right to file a complaint to the Spanish Data Protection Agency (C/ Jorge Juan, 6. 28001 – Madrid www.aepd.es)

6. The USER’s commitments

The USER must be aged 18 or over and guarantee that the information they provide is accurate and correct.

The USER agrees to inform THE COMPANY of any modification to the information provided by sending an email to jeremy@viabo-travel.com, identifying themselves as WEBSITE USER and specifying the information to be changed.

The USER also agrees to save the passwords and login codes confidentially, and to inform the COMPANY, as soon as possible, of any loss, theft or unauthorized access. Should this communication not occur, the COMPANY will be exempt from all responsibility corresponding to the incorrect use by unauthorized third parties of the said passwords and login codes.

7. Third-party data provided by the user

If for any reason the USER provides the personal data of third parties, they must guarantee that the third party in question has been informed beforehand, obtaining their consent to communicate this information to the COMPANY.

The USER must ensure that third parties are aged 18 or over and that the information provided is accurate and correct.

The COMPANY will verify the permission of third parties by sending an initial, non-commercial email requesting confirmation of their consent, granted to the USER sending their data.

Should any responsibility for the non-fulfilment of these conditions correspond to the USER, they will be liable for this non-compliance.

8. Cookies and tracking cookies

About this cookie policy

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: TThese are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

9. Security measures

The COMPANY has adopted the necessary technical and organizational measures to guarantee the security of personal data and to avoid it being altered, lost, processed or accessed without authorization, taking into consideration the state of the technology, the nature of the stored data and the risks of it being exposed, be it from human actions or the physical or natural environment.

However, the USER must be aware that the security measures on the Internet are not impenetrable.